What if I want to return my Deluxe Pillow within its 14-night trial? OTTY 03 September 2019 08:23 Updated Follow Email Returns@otty.com and they’ll do all the hard work. However, the pillows must be returned in their original boxes. Related articles Is there a trial period for the Deluxe Pillows? What are the dimensions of the deluxe pillows? Do I need a pillowcase? Do I need to keep any of the packaging? How long should I allow to get used to my new OTTY Original Hybrid mattress? Comments 0 comments Please sign in to leave a comment.