Nope. If you’re going to be out and would like us to leave the mattress in a safe place, you need to let our customer service team know at least 24 hours in advance. You can get in touch with our customer service team on 01133 202 490 or via our online chat system at www.otty.comand they’ll be happy to help.
Articles in this section
- When will my order be dispatched?
- Where do you ship in the UK?
- I live on the 3rd floor. Will the courier bring the item up to my property?
- Do you ship to Ireland?
- Do you deliver to room of choice?
- Can I have my OTTY delivered on the weekend?
- What are your delivery options?
- I just received my mattress and it is the wrong size! What do I do?
- I’ve only received part of my order. Where is the rest?
- I’ve made a mistake on my order. Can I change it?